KatrinaLO
Expert Alumni

After you file

If you e-filed, make sure the return was e-filed successfully and accepted. To find out this information see the information below:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If accepted, you should be able to track your return by the below information:
http://www.irs.gov/Refunds  

You complete your tax return by finishing all 3 Steps in the File section.  In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".  

After completing the File section and e-filing your tax return you will receive two emails from TurboTax.  The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

After acceptance, but before processing the status may not be available. If you contact the government or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it. 

If it's been longer than 21 days since you filed your return, consider contacting the IRS directly to inquire about the status of your tax return.  You will find the contact number listed in the TurboTax FAQ below:  https://ttlc.intuit.com/replies/3302084

If it’s been

·         21 days or more since you e-filed

·         6 weeks or more since you mailed your return

·         Or if the IRS’s Where's My Refund page tells you to contact them

Then the IRS asks that you call them at these numbers

·         For individuals: 800-829-1040

·         For businesses: 800-829-4933

·         For those with hearing impairments: TTY/TDD 800-829-4059

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