There are a few reasons why this may happen. It's possible that the IRS Where's My Refund? site is overwhelmed. Try calling the IRS Refund Hotline to check your refund status. The number is: 1-800-829-1954.
Refer to the following TurboTax FAQ for additional reasons why you may be experiencing this: Why is there no record of my return at Where's My Refund ...
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