TurboTax Live with live help from a CPA is a feature on online TurboTax---not desktop software. If you used the CD/download software you are not able to get that live CPA help. But you can call for help from customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
