You received a letter from the IRS? Did you have to verify your identity? Did you do what the letter told you to do? TurboTax never knows about letters sent to you by the IRS---what is the letter number or CP number on it?
I HAVE TO VERIFY MY IDENTITY
https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...
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