@tatyanasmoore wrote:
You would need to access my account to see what I'm referring to. I have no fees to pay or any outstanding balance with the Government nor IRS. The amount I was due to receive was never deposited into my account, I need to know why.
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. So there is no way to answer why.
Did you request to have the TurboTax account fees paid from the federal tax refund? If so, then the account fees and the service charge of $40 would have been deducted from the federal tax refund before it was deposited into your account.
If not, then the IRS changed items on your federal tax return which affected the amount of refund you received. As stated on the IRS federal tax refund FAQ's website -
We also may have changed your refund amount because we made changes to your tax return. You’ll get a notice explaining the changes.
