This comes directly from the IRS website:
If you are unable to register for this online service, please contact us using the toll-free number listed on your 5071C or 5747C letter.
To expedite the process when calling, you MUST have the following:
- the 5071C or 5747C letter and the income tax return (form 1040, 1040-PR, 1040-PR, 1040-NR, 1040-SR, etc.) for the year shown in the letter
- any prior year income tax return (form 1040, 1040-PR, 1040-NR, 1040-SR, etc.)
- and any supporting W-2’s, 1099’s, Schedule C, Schedule F, etc.
- Note: A Form W-2 or 1099 is not an income tax return
If we are unable to verify your identity over the phone, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.
For more information, please click here.
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