After you file

I called IRS and they say its income verification when I submitted everything.. now last year I had to do the identification verification and now this year it's the income.. I had a friend that when through the same thing two years ago they had to do the identity and then income and this year had no problems.. I cant stand this.. it is playing with people lives.. some people depend on that return to pay bills and I am on of them.... they told me they had 60 days to review but I didn't ask if that was 6p days from the day they started processing the earned income and child credits.. so I wont see my money probably til april some time..