After you file
@nevasha wrote:
The following instructions does not work as "billing issues" or not all take you to the phone contact
Contact TurboTax support for any billing issues and to request a refund of the state e-file charge. Use the key words billing issues when entering the problem and do Not use the word Refund or you will get a phone number for tax refunds.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Did you see these following screens, get a toll free number and a Support ID number? IF so, what happened when you called?
(This phone number and the support ID will not be valid if you try and use them) You must get a new phone number and ID.
