That is not uncommon. First, go here https://turbotax.intuit.com/tax-tools/efile-status-lookup/ and check to see what your status shows there. If you see pending there, e-filed returns generally sit in Pending status for 24-48 hours before coming back as either Accepted or Rejected.
If you e-filed your return in January, it'll stay in Pending status until the IRS starts processing the backlog of returns. If their backlog is large, the 24-48 hour waiting period is extended. And sometimes state returns stay in Pending for several days or even longer.
If you contact the government or try look up your refund status while your return is still pending, it will tell you "no record found." Again, this is normal; until the government starts reviewing and processing your return, they won't have any record of it.
Why is there no record of my return at Where's My Refund (WMR)?
https://ttlc.intuit.com/replies/4242575
