My 45 days review started on 3/4. STILL NO REFUND

It appears after getting an accepted refund, then a 1541 message, because i have the earned Income
credit filing. Now im being told, I was given a letter and it was sent out on 3/04, stating an additional 45 day review. Anyone else speak with a live IRS representative to be told this in the last few days.
Unbelievable.