You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
Customer's who did a refund transfer and are looking for information on the status of their refund can use this link too: https://taxpayer.sbtpg.com/
See below for additional information:
https://ttlc.intuit.com/community/refund-status/help/why-is-my-federal-refund-on-hold-with-santa-bar...
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