The IRS generally issues refunds within 21 days. Since you've reached your 21-day mark, we suggest calling the IRS back to inquire about your refund. Go here for tips on reaching a live IRS agent when you call.
Keep in mind, if you claimed the EITC (Earned Income Tax Credit) or ACTC (Additional Child Tax Credit), the IRS expects the first of these refunds to be available in taxpayer bank accounts or on debit cards by the first week of March.
Refer to the following TurboTax FAQ for other tax situations that can delay refunds: What if my IRS refund is taking longer than 21 day ...
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