@Amandafalls wrote:
I have used Turbo tax for 8 years this is the 1st time this has ever happened But I will not use Turbo tax next year I am very disappointed Most people think its the IRS that is late and it's not it's Turbo tax holding up your refund
TurboTax does not receive any type of tax refund, Federal or State
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
