It is possible that the IRS has changed the refund direct deposit date and it is also possible that the refund has been sent to your bank, but Where's My Refund has not updated to reflect "Refund Sent".
It can take up to 5 business days for your bank to deposit your tax return into your account. If the status in Where’s My Refund? shows “Refund Sent”, the IRS has sent your tax refund to your bank for direct deposit.
Once your return has been accepted by the IRS, TurboTax no longer receives updates. You will need to contact the IRS at 1-800-829-1040 and follow the prompts for a live representative. The person that you speak with will have direct access to your tax return and be able to provide you with a status update.
When you call, make sure you have the following information:
- tax year
- social security number
- filing status
- exact refund amount
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