@Misjasmine88
This is something Turbo Tax will not know.
You can review these IRS website for more information.
Understanding Your 5071C Letter https://www.irs.gov/individuals/understanding-your-5071c-letter CPEO
Individual Identity Verification for Responsible Individuals
https://www.irs.gov/tax-professionals/cpeo-individual-identity-verification-for-responsible-individu...
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