APJ1
Level 2

After you file

Thank you for the info!

TerukoL
Intuit Alumni

After you file

The IRS states:

 

WHERE’S MY REFUND STATUS BARS DISAPPEARED

"We have gotten many comments and messages regarding the IRS Where’s My Refund Tool having your orange status bar disappearing. This has to do with the irs.gov where’s my refund site having too much traffic and lagging. This is causing images not to display and information about your federal tax return to not show up. This has happened every year since the tool was first available. This has nothing to do with you being flagged or your return being denied. Status Bars Disappeared for many Americans who filed early. This also can have to do with your browser settings as well as your cache. Please try using a different browser such as Chrome or Firefox. Also, clear your cache in your browser settings."

 

When checking on the status of your refund at the IRS Where's My Refund (WMR) site, you may get the message: We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS.

 

You might receive this message because:

  • Your e-filed return was accepted (received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
  • Your return is still pending.
  • You never e-filed. You can quickly find out if you did by checking your status.
  • If you don't see a status, go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.
  • You mailed your return less than 4 weeks ago. Paper-filers should wait four weeks before using WMR.


Please click Why is there no record of my return at Where's My Refund (WMR)? to learn more.

 

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Rona75
Level 2

After you file

How do i get a live person at the IRs. I just checked my transcript and I am showing the 20200705 code with the 03/02 date. The codes showing are 806, 766, 768, 570- $0, 971- $0. I have no offsets and I have not been able to get through on the 800- eight two nine ten forty line to a live person  - am i calling the right number. I filed back on 01/29 to be dd into my bank. Not sure what to do next and even if i am getting anything seeing that all these codes are on my return. Please help. Thanks. 

DonnaLO
Expert Alumni

After you file

Yes, you are calling the correct number, and unfortunately, you will have to just keep trying because this is such a busy time of year for them.

 

https://ttlc.intuit.com/community/irs/help/how-do-i-contact-the-internal-revenue-service-irs/00/2594...

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merlenedmb
Level 3

After you file

@Rona75 

 

Follow these steps to get to a live person. 

  1. The first question the automated system will ask you is to choose your language.
  2. Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
  3. Next, press 1 for “form, tax history, or payment”.
  4. Next, press 3 “for all other questions.”
  5. Next, press 2 “for all other questions.”
  6. When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
  7. After it asks twice, you will be prompted with another menu.
  8. Press 2 for personal or individual tax questions.
  9. Finally, press 4 for all other inquiries. The system should then transfer you to an agent.

 

Jtheodoratos
Level 3

After you file

Has anyone got there refund yet just curious I'm supposed to get it Wednesday 

yosler1979
Level 1

After you file

I was told that the 570 code was for wage verification and there's nothing I have to do but wait, the issue will resolve itself. Not sure how true it is, but I haven't recieved a letter or anything. I really hope that is the case.

Nika5683
Level 2

After you file

I got my refund this morning!!!!!! 

Kay1
Level 3

After you file

I have not received mine as of yet. Supposed to here tomorrow as well... No fees are taken out of refund and being directly deposited into BOA

Kay1
Level 3

After you file

@Nika5683  Did you have a paycard or was it direct deposit and did you have any fees taken out?

Kay1
Level 3

After you file

Do you have a dd yet?

Nika5683
Level 2

After you file

I have a pay card with TurboTax. 

trap08
Level 2

After you file

Mine has the same cycle date. Then says 03/02/2020 and then says $0.00

 

Im so confused. I’ve also received a 4464C letter every. single. day for the last 4 weeks. 

The WMR site had an additional code on it and now it says it’s processing. So I’m confused. Nothing has changed on my returns in years except that my daughter is now 17. 

praying my refund comes sooner rather than later ..... sigh...  

Rona75
Level 2

After you file

Thank you for this. I appreciate it very much. Trying to get an answer to what is going on. Thanks again. 

Rona75
Level 2

After you file

@merlenedmb   Thank you for this. I appreciate it very much. Trying to get an answer to what is going on. Thanks again