Only the IRS sends it. Once Turbo Tax Transmits your return to the IRS they are done with their part. You have to ask the IRS when you will get it. Call the IRS at 1-800-829-1040.
IRS - Questions about Refunds
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
Refund timing for PATH act, EIC and Additional Child Tax Credit
https://www.irs.gov/individuals/refund-timing
