After you file


@Oregonia wrote:

The same thing has happened to me - ALL my Turbo Tax .tax20xx files are gone - folder is totally empty.  Yes, I use the CD Download.   I am still on Windows 7 and loaded the new 2019 TurboTax Business CD.  It said I should upgrade to Windows 10 before proceeding so backed out.  I am ordering a new Dell with Windows 10 so was going to move all the Turbo Tax files so I would have them for the new computer... They are all GONE.  

 

I was wondering if the new 2019 TT Business CD removed them??


The installation file does not touch the Documents directory or the TurboTax folder on the C:\ drive.

Do a all hard drives search for all files with a .tax* file extension.  Also look in the Recycle Bin

Did you have files being entered on a remote drive, network drive or a Cloud drive or the One Drive?