After you file

So... this year when turbo tax sent my dd info to SBB, they didn’t give them the correct account info. It was deposited to them the 11 and I still don’t have it. They mailed me a check and was told that it was mailed on the 11 but come to find out, it wasn’t mailed until the 18th. Hope I get it tomorrow. Oh and not to mention they tied my name to refund advance and I didn’t get one. Will never use Tt again.