This is an open internet forum, so we are not able to see your return nor are we able to tell you why you did not receive your full refund. The IRS usually sends you a letter to explain why. You can also contact them.
If your tax refund is lower than TurboTax quoted, it may be caused by a refund offset. This is when the government applies part or all of a taxpayer's refund towards the taxpayer's past-due income tax, child or spousal support, student loans, or state unemployment compensation debts. Please read the TurboTax FAQ, listed below, to learn more.
https://ttlc.intuit.com/replies/3288510
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