After you file


@theladyjaynne wrote:

Yes! It was released on the 5th. My banking information was correct. I know that the refund goes to a third party for my dues to come out. That third party has no record of my return. The irs indicated that it was deposited on the 5th. I called my financial institution and they have no deposits or pending deposits. 


Contact the IRS and they should be able to tell you the bank routing number the federal tax refund was sent to and if the refund was accepted by that financial institution.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.