The IRS website says “received and being processed” and Turbo Tax says “accepted.” I’ve called IRS and cannot speak to a live person. Called TurboTax and they said it’s 21 working days and people with EIC or child-tax credits are delayed in getting refund but no explanation why.
Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If your tax return included the Earned Income Tax Credit and/or the Additional Child Tax Credit and you are receiving a federal tax refund, see this IRS website for information concerning the tax refund - https://www.irs.gov/individuals/refund-timing