It sounds like your return is set to be mailed vs e-filed; Turbo Tax facilitates the filing of both options. If you are not wanting to mail your return then you will need to switch to e-file by following the steps below:
https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...
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