You should not file through another company, that will only create problems. As you know pending simply means that your return has been sent and the IRS has yet to accept it or reject it. On average this process can take about 48 hours, but it can take longer and that doesn't necessarily mean there is anything wrong. Once you transmit (e-file) that return, it's the same as dropping it in a mailbox at the post office, it's now under the control of the IRS. Just keep checking Where's my Refund . They update the site everyday, Monday-Friday (Business Days, not holidays).
This is more information about the process that your return is going through:
Pending: https://ttlc.intuit.com/replies/4193097
Accepted (this is the last update that TurboTax will get from the IRS): https://ttlc.intuit.com/replies/3958820
Processing (the IRS does not inform TurboTax of this stage. Keep checking Where's my Refund): https://ttlc.intuit.com/replies/4689484
Approved (TurboTax is also not informed of this stage): https://ttlc.intuit.com/community/return-status/help/does-accepted-mean-my-refund-is-approved/00/265...
For further assistance, please contact Customer Support.
In this forum, we do not have access to your account information or tax returns.
https://ttlc.intuit.com/replies/3300041
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