@Jane1980 If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call toll-free at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you.
Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information.
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