Cannot Print My 2019 Return

I filed my taxes last week and my federal and state were accepted. When I click on Download/Print Return button, it doesn't give me my return. Instead, it gives me instructions on how to mail my DC tax return (since I can't e-file for that state).

 

How can I get a copy of my return for my records? I've used Turbo Tax before and this wasn't a problem. When I called Turbo Tax, the woman on the phone told me there is no IT department to help me -_-. Thank you in advance!!