You should have received an email with instructions on how to create your online account if you were approved for the Refund Advance. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.
https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511
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