Your approval is based on the size of your federal refund and your tax information, along with other factors. You may not receive the Refund Advance if one of these factors doesn’t meet the qualifying standards of the lender. Please call 1-888-679-8122 for further assistance.
Please click the TurboTax Help link, listed below, to learn more.
https://ttlc.intuit.com/replies/6467221
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