You should receive an email from First Century Bank NA explaining why you were not eligible for the Refund Advance.
Some of the reasons you may not have qualified are provided below.
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Your federal refund was not $500 or more.
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You did not agree to all the Refund Advance terms and conditions.
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You owed the U.S. Government or your State.
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You had debt enforced by a State such as, but not limited to, child support obligations, past student loans, tax liens, and any other payments owed to a Federal or State agency.
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You did not pass the lender’s final evaluation. Subject to review of third-party information.
Please see below for more information.
https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557
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