@fuentes24 wrote:
I am trying to download and print our 2019 returns they have been accepted by both federal and state all we get is jiberish. Why is it not working
Did you download the PDF using this procedure -
Sign onto your TurboTax online account - https://myturbotax.intuit.com/
Scroll down and click on Add a State. This will take you back to the 2019 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return.
If so, then your Edge web browser changed the file extension to .txt. Rename the file extension to .pdf. The PDF file can be viewed/printed using any PDF compatible program, such as Adobe Reader.
