You should have already received an email for your temporary card with information on how to create an account. Once you have created an account you should receive your advance within 48 hours on the temporary card. Your physical card should arrive in the mail within 5-10 business days.
Please make sure you check your junk/spam folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com for your temporary prepaid card.
Please refer to the following help article for more information.
About the Refund Advance temporary card - Community
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