@navman wrote:
I am trying to print a copy of 2018 taxes. I inserted the deluxe Turbotax cd and installed it to my Mac. after the program is installed I try to download the tax file and a message says that I need to download my state tax first. I download the state and it says it's completed. When I go to download the tax file I get the same message, again and again....download complete, but doesn't let me bring up the tax file. What can I do?
Close TurboTax and restart and apply any updates.
Try using File -> New Tax Return and start a dummy tax return. Make sure the correct state is there . The use File-> Open Tax Return and locate as select the .tax2018 data file.
If that does not help the do a total uninstall and re-install including state.
Corruption could have occurred in the Application or in an associated preference or support file.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2018 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
