Please see the following FAQ regarding a refund for TurboTax Online products. https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-gu... Please use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange. https://support.turbotax.intuit.com/contact/
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