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After you file
@ Classychic87 wrote:
I signed up for alerts on whether the 8863 form was ready. On Jan 9th I received the alert that is was. So was that a lie from turbotax? How can I find out I I was given inaccurate information from turbotax??!! I can't even amend because your amend form isn't ready!
As I mentioned in a comment above, Free Edition unfortunately does not have phone support unless one upgrades to PLUS, which it would probably ask you to do. But that upgrade has a 29.99 fee.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Also keep watching this thread in case anyone from TurboTax responds here.
Or with no fee you can message a TurboTax Support agent directly at Twitter or Facebook:
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax