Until the IRS releases the refund to be put on the card the balance will be zero.
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
