You will need your, social security number or ITIN, your filing status and your exact refund amount. You may want to see if the refund amount you are entering in is correct.You can obtain this information from your Turbo Tax account. Also, instead of using the IRS app, you can try the website.
Please use this link to track your refund from the IRS.
https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool
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