@AMRefrig1 wrote:
same, changing extension only provides corrupted file.
The other recommendation above is to try downloading it with a different browser.
See this FAQ. Even though it's addressing a problem with "MS Edge", which you may or may not be using, the solution is often using a different browser.
https://ttlc.intuit.com/community/troubleshooting/help/why-is-my-pdf-downloading-as-a-txt-file-in-mi...
If you still can't get it to work, here's how to reach Customer Support.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) Monday-Friday.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
