@tsookram wrote:
I did that. The instructions don't work. It sends me to the instructions I listed. They send me to my Intuit Account Manager: https://accounts-tax.intuit.com/account-manager.html
Which does not have a Data & Privacy tab like the instructions say.
Then someone in TurboTax screwed up linking that account to the instructions for registering a 2019 account before you can download a prior year account. This probably has to do with the new California regs concerning privacy.
Best to contact TurboTax support as soon as possible.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
