@christophe wrote:
Hi,
I did not uninstall TT2018, all versions coexist gracefully.
When I tried to open my filed tax return file, I get the following error: Your federal tax return is now on this computer, Let's get your Georgia state form next. Error 190.
Click for solution : only tells me that intuit is closed on new year
Download my state forms: it asks for payment, even though I purchased Georgia online
Cancel: closes my tax return.
See this TurboTax support FAQ for error 190 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbot...
If the solution offered does not correct the problem, then contact TurboTax support on Monday.
Support is open from 5am to 5pm Pacific time, Monday thru Friday (closed New Year's Day)
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
