@UpNorth124
If you have tried other web browsers and have cleared cache and cookies for your web browsers and still are having the issue you have described, then your best bet is to contact TurboTax support for assistance.
Support is open from 5am to 5pm Pacific time, Monday thru Friday (closed Christmas Eve and Christmas Day)
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
