@Mike-4774 wrote:
I have a similar situation (I need to file my 18 return) however I just purchased the 2018 desktop software for $123.XX. Do I still have to upgrade to plus to get my 2017 return?
Possibly, unless you can work something else out with TurboTax Support. The normal way to unlock a 2017 online return is to purchase a 2019 product (either 2019 software or 2019 online Free Edition return upgraded to PLUS for 19.99). The upgrade to 2019 PLUS cannot be done until 2019 online TurboTax opens tomorrow December 4 (anticipated).
You could speak to TurboTax Support and ask them if they would unlock your 2017 return for you based on your 2018 purchase, but they might not.
Support hours are 5am to 5pm Pacific time, Monday thru Friday (8AM-8PM Eastern).
You can use this form to contact TurboTax support during business hours -
https://support.turbotax.intuit.com/contact/
Also see the additional info in your other thread at:
https://ttlc.intuit.com/community/taxes/discussion/filing-taxes-late-and-need-past-return/01/960380
