Are you logged into the right account? That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
Then Click on Add a State to let you back into your retun and
Try printing from the Print Center
Log back in your TurboTax account and "add a state" to open the return back up (you are not really adding a state, just to open it back up), then
Click on Tax Tools on the left side of the online program screen.
Then click on Print Center.
Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
How to save the PDF
https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-pdf/00/26...
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
