Are you referring to your Advantage subscription? If so, see this TurboTax support FAQ for confining or updating your Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-...
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
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