@jltranel9
Also, you haven't specifically said that you used Online TurboTax last year. If you prepared the 2017 return in desktop software (CD/download), for instance, then there will be no copy of it in an Online account.
If you used Online TurboTax last year, and still can't find the 2017 return after using both methods I mentioned above, you can phone TurboTax Support for assistance:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) due to extended filing season deadline.
