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After you file
If you purchased the CD's from TurboTax then contact TurboTax support and they can push the 2016 and 2017 installation file to your download account.
Support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
‎September 9, 2019
6:26 PM