@milss wrote:
"...calling the IRS and just getting an automated system."
The steps to navigate through the IRS phone tree to reach a live IRS agent have been provided at least a couple of times earlier in this thread. Here they are again:
800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then you'll get another menu. Choose 2 for "personal" then you should be transferred to a live agent.
DoninGA has also left you info on contacting the IRS Taxpayer Advocate Service.
