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After you file
When you chose to have your TurboTax fees deducted from your federal refund you signed an agreement that said TT could take its fees from your account if it took too long for the IRS to issue your refund. You could avoid that by paying TurboTax upfront with a credit card when you file and then you would also avoid the extra refund processing fee of $39.99 ($44.99 in CA
TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT
Did you choose to have your TurboTax fees deducted from your federal refund? Is your refund taking an unusually long time to arrive? if so, you signed an agreement that says TT can withdraw its fees from your account. TurboTax would have sent several emails to you before they took the money out of your account.
https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees