@ Jose V wrote:
Wondering how TURBO TAX can really help us when IRS didn't send our tax refund?
If you're sure your Federal return was received by the IRS, and if your Federal refund is delayed because the IRS continues to process it, then TurboTax cannot help in checking on it or tweaking the IRS. Once it's in the hands of the IRS, they are the only ones with any info on what all they are doing with it.
See the info I left you in your thread at the link below, which tells you how to speak to a live agent at the IRS, and how to contact the IRS Taxpayer Advocate Service, if necessary.
https://ttlc.intuit.com/community/after-you-file/discussion/irs-continue-postpone-tax-return-how-tur...
