Maybe your rejection email went to your spam folder and you did not notice. How did you not notice that you either did not receive a 2017 refund or pay your 2017 tax due, though? If your federal return was not e-filed successfully then your state return was not e-filed, either. So better file your state return, too, if you live in a state with a state income tax.
At this point you have to print, sign and mail your 2017 return. It cannot be e-filed. if you do owe tax due, then your penalty/interest has been adding up since the filing deadline. You can expect a bill from the IRS later after they finally receive your tax return and your payment of the amount shown as tax due on the return.
Online preparation and e-filing for 2017 is permanently closed. You have to download 2017 software to a full PC or Mac (not to a mobile device) and then print, sign and mail your return. If you already paid for your TurboTax software, you can contact customer support to push a download of the software to you.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 5 p.m. Pacific time.
To finish a prior year return started in TT online:https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
