@Shilincia07 If you are trying to enter a 2017 W-2 then you had better not be trying to use the current online software. The online program is ONLY for a 2018 tax return. If you put 2017 income into the 2018 program you will be making a huge mistake. You cannot change the online software to use it for 2017.
Income from 2017 can only be reported on a 2017 tax return, using the 2017 software on 2017 tax forms. As DoninGA already told you, you will not be able to import a 2017 W-2, no matter what software you are using. It is too late to import a 2017 W-2, so you will have to try getting a copy from the employer who issued it if you lost your copy.
If you need to prepare a 2017 tax return:
Online preparation and e-filing for 2017 is permanently closed.
To file a return for a prior tax year
If you need to prepare a return for 2015, 2016, or 2017 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Note: The desktop software you need to prepare the prior year return must be installed/downloaded to a full PC or Mac. It cannot be used on a mobile device
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
